About Us

Overview

Webdnaworks (Pvt) Ltd. (WPL), established in 2003, is the pioneer of the Independent ATM Deployment (IAD) Model in Pakistan and currently the sole operator of this model in the country. The Company specializes in the investment, ownership, installation & maintenance of ATMs in order to promote the ‘Bank in a Box’ based payments solution for the convenience of general public. Moreover, the company intends to establish an electronic payment gateway for e-commerce/ system, QR Based (Cardless transactions), automated clearing and POS/ Pay card scheme.

Mission

“Increase ATM footprint & provide round the clock availability of ATM services to customers for financial transactions when they need it & where they need it through our ATM Network.”

Vision

“To be the leading financial services provider, with a widespread network.”

Executive Management

Mr. Qamar Abbas

Executive Director

Mr. Gohar Qamar

Business Development Head

Abdul Hadi Usman

Inventory Manager

Mr. Akhter Islam

Finance Manager

Mr. Safi ur Rehman

Database & Switch Manager

Experience

National Bank Of Pakistan

Askari Bank Limited

United Bank Limited

The First MicroFinanceBank Ltd

Technical Capability

WPL is steadfast in its commitment to establishing high professional standards for its peers in the industry. Our Research & Development (R & D) team has developed a discipline of creative thinking and processes focused on quality superior service and persistently strive for effective implementation of advanced and innovative technologies. WPL was the first to break new ground with the introduction of wireless (CDMA) technology in Pakistan after an exhaustive R & D effort. Furthermore, with ATM engineers present nationwide, WPL’s vast ATM network is maintained and monitored around the clock through a web based monitoring system. Time and again, the extra effort and dedication that we attach to our strategic relationships has not gone unnoticed and as a result WPL has managed to attract an assorted portfolio of clients who have shown a keen interest in outsourcing their ATM network over to WPL.

We Do What Is Strategically Best

Our salient features includes ATM infrastructure deployment, First Line Maintenance (FLM) and Second Line Maintenance (SLM), and Cash Management Services.

Our Range of Services

ATM Infrastructure Services

WPL oversees the completion of ATM infrastructure by taking over the control of the site and tracking the progress at various stages until completion. The services involved in setting up of the ATM site include grounding, electrification work, power backups and the installation of ATMs at desired sites

ATM Maintenance Services

WPL’s ATM maintenance services include First Line Maintenance (FLM) and Second Line Maintenance (SLM) of these machines. We maintain end-to-end ownership for every ATM site and act as a single point of coordination for multiple organizations.

Cash Management

All Cash Management services offered are under the watchful eye of out Operations centre that meticulously and cash management through a web based monitoring system. We fully ensure the value of cash under our control. Our vest network in combination with the IT tools available at out disposal enable us to ensure that cash reaches wherever it is required to on time

In Line With WPL’S Business Model, We Perform The Following Key Services

Outsourcing ATM networks provide an ideal opportunity to financial institutions in reducing cost and attracting customers. We understand that the costs of expanding ATM fleet are cost prohibitive andclients are looking for reliable and at the same time. By partnering with us, financial institutions can provide a seamless, consistent ATM service visually and functionally without compromising on quality measures. We have also built a reliable network of professional partners across the spectrum of ATM services offered which include offering different facets of ATM deployment and Cash Management solutions.

Salient Features

ATM Site Infrastructure Services

  • Identification & selection of site suitability scorecard method.
  • Preparation of ATM site i.e. grounding, electrification, arrangement of back-up power systems (UPS) & ATM connectivity
  • Development of ATM enclosure.

ATM Maintenance Services

  • WPL’s first line maintenance takes care of all servicing necessary to keep the ATMs in running condition.
  • Second line maintenance services consist of hardware repair and replacement parts.
  • WPL boasts of one of the best service level in the country with a 95% uptime.
  • Round the clock ATM network monitoring for real time issue resolution.
  • Maintenance and cleaning of ATM & its premises.

Cash Management Services

  • ATMs balancing/counter checks.
  • Clearance of Purge bin.
  • Extraction of Journal Rolls and Captured Cards.
  • Cash Test Run
  • Handing over captured cards and Journal rolls to designated bank branches.
  • All cash management services are performed under the watchful eye of the monitoring team.
  • Ensure cash reaches where it needs to at the right time.